Examinando por Autor "Jeldes, Fabiola"

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    Between the Closet and (De)colonization: Exploring LGBT+ Job Satisfaction in the Chilean Context
    (Wiley, 2025) Jeldes, Fabiola; Montenegro, Helena; Caceres, Javier
    In a more diverse global context, companies have more lesbian, gay, bisexual, transgender, and other (LGBT+) workers in their ranks. However, the factors influencing LGBT+ employees' job satisfaction remain unknown. Furthermore, there is little literature on why and when LGBT+ employees choose to disclose or withhold their sexual orientation and gender identity in the workplace (often referred to as “coming out” or “coming into” of the closet, respectively), influenced by the context of the (de)colonization that Chile has experienced in recent years. This study explored the main factors that determine the job satisfaction of LGBT+ employees and the dynamics they adopt to enter or come out of the closet. Data were collected and analyzed using the critical incident technique (CIT). The results showed that Herzberg's factors operate in modern, complex, and heterogeneous contexts. Both motivational and hygienic factors are involved in the job satisfaction of LGBT+ employees, and their influence depends on whether the context is (de)colonized or not. In addition, we identified a new factor for these employees, called contextual openness, which is linked to the decolonization processes that contribute to LGBT+ employees' job satisfaction.
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    Entre el Clóset y la (Des)colonización: Explorando la Satisfacción Laboral LGBT+ en el Contexto Chileno
    (Wiley, 2025) Jeldes, Fabiola; Montenegro, Helena; Caceres, Javier
    Ante un contexto global más diverso, se ha vuelto más evidente que las empresas cuentan con un mayor número de empleados LGBT+ en sus filas. Sin embargo, aún se desconocen los factores que influyen en la satisfacción laboral de los empleados LGBT+, y existe poca literatura sobre por qué y cuándo los empleados LGBT+ entran o salen del closet en el lugar de trabajo, influidos por el contexto de (des)colonización que Chile ha experimentado en los últimos años. Este artículo explora los principales factores que determinan la satisfacción laboral de los empleados LGBT+, y la dinámica que adoptan para entrar o salir del closet. Los datos se recopilan y analizan mediante la técnica de incidentes críticos (CIT). Los resultados muestran que los factores de Herzberg operan en contextos modernos, complejos y heterogéneos. Tanto los factores motivacionales como los higiénicos están involucrados en la satisfacción laboral de los empleados LGBT+ y su influencia depende de si el contexto se encuentra (des)colonizado. Por último, identificamos un nuevo factor para estos empleados minoritarios, al que llamamos apertura contextual, que está vinculado con procesos de descolonización que contribuyen a la satisfacción laboral de los empleados LGBT+.
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    The strategic value of corporate philanthropy: A meta-analysis of the mediating and moderating mechanisms
    (Elsevier, 2025) Duran, Patricio; Jeldes, Fabiola; Ciravegna, Luciano; Harrison, Jeffrey S.
    Using meta-analytical techniques on a database of 158 studies covering 45 countries, we build and test theory regarding important mediating and moderating mechanisms in the relationship between corporate philanthropy and firm financial performance. Stakeholder theory helps explain why stakeholders respond positively to corporate philanthropy, even though they do not benefit directly. Also, the institutional perspective suggests that stakeholders are likely to respond negatively to firms when their philanthropic behavior is not consistent with institutional norms. These theories elucidate how specific differentiating mechanisms—firm reputation, marketing communication investment, and innovation—interact with philanthropy to enhance overall performance. We predict and find that corporate philanthropy plays an even stronger role in generating higher performance in fragile states. In these states, corporate philanthropy can help fill voids in delivering basic needs and public goods that the state is unable or unwilling to provide. Our results suggest that scholars should focus on how and in what contexts corporate philanthropy has a more substantial strategic role.